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Q: I just received my electronic journal article via ILLiad and have tried clicking on all available options after logging in to open said article and it is not appearing anywhere. How do I find my article?

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ILL office at 423-439-6998 from 8am-4:30pm weekdays. We'll walk you through, step-by-step. Other times, call the Reference Desk at 423-439-4307

Here is a link to the ILL homepage for further info and contact info.

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