This is a caching issue related to your internet browser. To fix the problem clear out your cache from your internet browser. You can then perform a refresh on the blank page, or click on the Get it @ ETSU button again from the previous window.
As an alternative you can use private browsing (ex: Chrome Incognito Window) to prevent cache from being stored on your computer.
Not sure how to clear your cache? Follow the instructions provided from Firefox, Chrome, or Internet Explorer.